Terms & Conditions

Last Updated: January 29, 2026

Welcome to Urban Pet Shop. By accessing our website or using our mobile application, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Services

Urban Pet Shop provides pet care services including grooming, boarding, veterinary consultations, and pet supplies. We reserve the right to modify or discontinue any service at any time.

2. Bookings and Payments

All bookings are subject to availability. Payment is required to confirm certain services. We use secure third-party payment gateways. Prices are subject to change without prior notice.

3. Pet Health and Safety

You confirm that your pet is in good health and has current vaccinations (where applicable) before using our boarding or grooming services. Urban Pet Shop reserves the right to refuse service to any pet that poses a risk to our staff or other animals.

4. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

5. Limitation of Liability

Urban Pet Shop shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our services.

6. Governing Law

These terms shall be governed by and construed in accordance with the laws of India.

7. Contact Us

If you have any questions about these Terms, please contact us at info@urbanpetshop.com.