1 Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• check_circle Register for an account (Name, Phone Number, Email).
• check_circle Book services (Pet details, Dates, Payment information).
• check_circle Contact our customer support.

2 How We Use Your Information

We use the information we collect to:

• verified Provide and manage our pet care services (Grooming, Boarding, Clinic).
• verified Process payments and bookings securely.
• verified Send you updates, appointment reminders, and promotional offers.
• verified Improve our app and website functionality.

3 Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet is 100% secure.

4 Third-Party Services

We may share data with trusted third-party service providers (e.g., Payment Gateways like Razorpay) solely for the purpose of fulfilling our services to you. We do not sell your personal data to advertisers.

5 Your Rights

You have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us at support@urbanpetshop.com.

6 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.